Author - Chris Gulbinovic

Being the customer of a business using CRM is a rewarding experience. Leads are well nurtured, the business knows its customers well, targeted marketing campaigns are customer-centric and each deal is closely followed to fruition through each step...

Difference between Old and New CRM

During more than 25 years CRM business has transformed significantly. Primary software versions were used for call or shared service centers and other large corporations, meanwhile this industry today has grown rapidly and is able to serve small and...