Tag - business

Being the customer of a business using CRM is a rewarding experience. Leads are well nurtured, the business knows its customers well, targeted marketing campaigns are customer-centric and each deal is closely followed to fruition through each step...

Business is usually associated with risks but is there a way to minimize risk-taking while maintaining prosperity? The answer is trust. But trust goes both ways: Customers have to trust the business and the business needs to learn to trust its...

The CRM market is saturated with a variety of apps and suits promising to satisfy every business’s needs. However, the ensuing fierce competition between apps to offer more expansive solutions has obscured the line between CRMs and ERPS. Although...

Difference between Old and New CRM

During more than 25 years CRM business has transformed significantly. Primary software versions were used for call or shared service centers and other large corporations, meanwhile this industry today has grown rapidly and is able to serve small and...