Best CRM: TeamGate vs SalesForce

Picking out the best CRM is always difficult, especially when you are comparing Teamgate vs Salesforce. There are so many solutions on the market that it’s easy to get lost in analysis paralysis. Unfortunately, each of them offers a wide variety of features at wildly different prices, making the decision process even harder. But there is a reason why there is a whole 3rd party service industry around just implementing and supporting Salesforce. There are many companies and articles that talk about SalesForce’s complexity and the need for professional assistance for it to be used correctly.

We’ve decided to run a series of articles comparing the TeamGate CRM to other sales team CRMs. In each article, we go through the basics of each CRM, compare the features, integration, deployment, and, most importantly, pricing differences. Finally, we give a suggestion for which type of businesses these CRMs would be more suitable for.

In this article, we’ll be comparing TeamGate vs SalesForce CRM. SalesForce is a well-known enterprise-level CRM for multiple teams, however, as we shall see later on, it doesn’t always beat out the smaller competition.

Based on data collected on 2021/08/05

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TeamGate vs SalesForce: Basics

SalesForce is a household name in the CRM business by now. Used by many giants, it’s an adaptive and multi-featured customer relationship management solution. However, it might not be as beneficial to small and medium-sized businesses.

In fact, SalesForce is one of the most complicated CRM solutions on the market (owing to the impressive number of features available) as at its core it is a data collection tool first, not a productivity tool like Teamgate. Many larger companies have dedicated SalesForce administrators and managers or 3rd party agencies whose sole duties are to govern the databases and to provide support for sales teams.

For small to medium-sized businesses, hiring a dedicated SalesForce administrator might be out of the question. SMBs are usually constrained by smaller budgets, which means that the CRM itself is already a significant cost.

On the other hand, TeamGate does the exact opposite. TeamGate’s CRM truncates the features down to only the most important ones for sales and account management teams in order to avoid bloat. That makes the CRM easier to learn and master and doesn’t require a dedicated person especially if the CRM has easy-to-use and understand UI.

In the end, SalesForce is more powerful. However, the complexity and overbearing amount of features is a frequent complaint hurled at the CRM even from enterprise-level businesses. For small and medium-sized businesses, TeamGate is the obvious choice.

TeamGate vs SalesForce: UI / UX

Regarding Teamgate UI (User Interface), it is easy to notice the minimalistic, yet informative design. When compared to Salesforce which is still based on outdated, feature and information bloated design. Even though Salesforce tries to fit as much data into a single window, the design makes the UI and UX(User Experience) harder and less intuitive thus losing the main thing a Sales CRM should focus on – efficiency. But that is where these platforms differ the most, Teamgate main focus is increasing the Sales Teams efficiency, by optimizing the platform towards sales representatives. While Salesforce’s main focus is data collection. Thus they mostly focus on large enterprises that can do deep layer analyzes on pre-defined, clearly structured sales processes. We can conclude that Salesforce is not built for small or medium businesses, especially those still in their fast Business Growth stage. Furthermore, Salesforce invested in Competing CRM that focuses more on usability, thus showing that it won’t be their focus in the upcoming future as well.

TeamGate vs SalesForce: Pricing

As it is standard for the CRM market, both platforms provide a free trial. In terms of duration, Teamgate provides a 2 Week Free Trial, while Salesforce offers a 30 day Free Trial. However, as always, the devil is in the details. Salesforce needs a lot of setting up and does not work out of the box as Teamgate does. Thus without an expert that already has experience with Salesforce and is deeply knowledgeable with your pipelines and sales process – you may have less time with actual testing of the platform.

Plans & Prices

Both of these CRMs decided to go in a slightly different direction when pricing their solution. TeamGate has several plans, each of which brings an increasingly larger feature pool for a slightly higher price:

  • Starter plan – $9 per month per user.
  • Professional plan – $26 per month per user.
  • Enterprise plan – $65 per month per user.

At TeamGate, the Enterprise plan unlocks all features without any limitations. The others have a smaller cut of the entire pool, however, no feature is limited in any amount (i.e. some CRMs provide a limited amount of credits for certain features).

In order to provide a comparison that is as fair as possible, we shall be comparing the pricing provided for the “small business” solution on the SalesForce page. However, keep in mind that even the enterprise-level plan will likely not include all of the features:

  • Essentials plan – $25 per month per user (up to 10)
  • Sales Professional plan – $75 per month per user (only available with annual contracts)
  • Service Professional plan – $75 per month per user (only available with annual contracts)
  • Pardot Growth – $1 250 per month (up to 10 000 users)

SalesForce went in a different direction. In fact, there’s no one-size-fits-all pricing for the CRM. There’s a total of 15 different services provided on the Salesforce pricing page. Most of these are add-on features to the primary platform.

Introduction

Both of these CRMs decided to go in a slightly different direction when pricing their solution. TeamGate has several plans, each of which brings an increasingly larger feature pool for a slightly higher price:

In order to provide a comparison that is as fair as possible, we shall be comparing the pricing provided for the “small business” solution on the SalesForce page. However, keep in mind that even the enterprise-level plan will likely not include all of the features:

All prices are based on annual pricing.

  • Starter plan – €8 per month per user
  • Professional plan – €23 per month per user
  • Enterprise plan – €55 per month per user
  • Essential plan – €12.50 per month per user
  • Advanced plan – €24.90 per month per user
  • Professional plan – €49.90 per month per user
  • Enterprise plan – €99 per month per user (minimum of 10 users)
  • LeadBooster add-on – starts from €32.50 per month per company. Adds live chat, a chatbot, prospector, and web forms.
  • Web Visitors add-on – €41.00 per month per company. Identifies companies that are browsing your website.

At TeamGate, the Enterprise plan unlocks all features without any limitations. The others have a smaller cut of the entire pool, however, no feature is limited in any amount (i.e. some CRMs provide a limited amount of credits for certain features).

SalesForce went in a different direction. In fact, there’s no one-size-fits-all pricing for the CRM. There’s a total of 15 different services provided on the Salesforce pricing page. Most of these are add-on features to the primary platform.

Pricing Overview

Pricing Overview

Obviously, Teamgate blows SalesForce out of the water in the pricing department. Not only does Salesforce CRM for small businesses start out at nearly 3x the price, but the smallest plan is also only available for up to 10 users. The next upgrades again cost 3x the previous price.

For SMBs, such steep prices will often be simply unviable as they will greatly interfere with budget constraints. Clearly, SalesForce asks for a lot more for the features they have. In nearly all cases, TeamGate will be the better choice (if pricing is a concern) for SMBs.

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TeamGate vs SalesForce: Deployment and integrations

Finally, deployment opportunities and integrations with existing tech stacks might be of concern to some businesses. Interactions with applications like Slack, Google Calendar, and many others for many have become the bread-and-butter of daily business activities.

Of course, as SalesForce has acquired Slack, the integration with the primary company messaging application is available. However, SalesForce boasts integrations with an incredible amount of other applications. Those who have the CRM have basically nothing to fear if they’re looking to connect their tech stack together.

On the other hand, TeamGate does have a more humble list of integrations. Yet, it still includes enough applications for probably 99%+ of SMBs. There are integrations with Slack, Google Calendar, Google Drive, MailChimp, OpenStreetMap, and nearly everything else that SMBs use daily.

Thus, of course, SalesForce has a more powerful package of integrations. However, while SalesForce does beat TeamGate in that regard, the number of integrations will be overkill for many businesses.

Teamgate vs Salesforce: Conclusion

Teamgate is the obvious choice for small and medium-sized businesses. Especially small ones! SalesForce is way more expensive, which is unfeasible for most SMBs, even if the integration package is stronger. Additionally, SalesForce will require a lot of dedication and involvement or someone to manage the solution – something that might not be available to smaller businesses.

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