Plan can be upgraded by logging in to Teamgate and visiting Plans & Pricing section in your Settings.

You can use any device with an internet connection and a web browser to run Teamgate. For the best experience, we recommend to use Google Chrome or Firefox, on the other hand, we suggest to avoid Microsoft Edge (formerly Internet Explorer) and Safari browsers.

Your plan can be changed in the Settings section “Payments”. The same plan applies for all the users in your team.

Yes, if you switch to another plan, your data will stay intact.

Starter plan is mainly created for up to 5 Teamgate users. If you wish to add more users to your account, please upgrade your plan to the Professional or Enterprise.

To add additional file storage, contact Teamgate support at [email protected]

Sure! Simply register for a live demonstration here.

Our Sales Team is ready to make a contact with you. Just book the most suitable time in the calendar here.

It is a 14 day free trial plan targeted to experience all the features with no limits. It is equivalent to our Enterprise plan. After the free trial, you can purchase the plan that works for your business better – Starter, Professional or Enterprise.

You can cancel your trial account anytime. After your trial period ends, your data will be stored for 15 more days and later automatically deleted.

You can find our Privacy Policy here and Terms of Service here.

Choose your plan in account’s settings > Payments and add your credit card details to subscribe. Contact us at [email protected] if you require assistance.

Invoices are issued automatically after your every payment. They can be found in your Teamgate account: Settings > Plans & Pricing > Payment History.

Our servers are hosted in DigitalOcean data centers. DigitalOcean takes both physical and network security seriously ensuring your data is safe. In addition, information that passes between your computer and our servers is encrypted using a technology called SSL which is the same technology that banks use to protect data. Also, we use HTTPS protocol for secure communication over a computer network which is widely used on the Internet.
Your data is stored in multiple locations in real time, and in addition, we automatically make a further backup of your data 2 times per day.

You can easily export your data straight from Teamgate account for free in CSV format.

No, there is no cancellation fees. You can unsubscribe your Teamgate account at any time. Teamgate issues no refunds, as noted in the service agreement.

Teamgate offers online training options ranging from live sessions, tutorial videos and FAQs. Personal trainings are a subject to charge (hourly). Enterprise plan users can receive free training once.