Awards Blog Category | Teamgate CRM

Teamgate Featured number 1 among Top-Rated CRM Software on Capterra’s Pricing Value Report – 2024

Teamgate is proudly recognized by Capterra in the Capterra Value Report: A Price Comparison Guide for CRM Software, which highlights the top CRM software products for functionality and value-for-money.

Teamgate has landed the number 1 spot in this report with the following ratings:

Value for Money: 5 out of 5

Functionality: 4.9 out of 5

Overall: 5 out of 5

Check out Capterra’s 2024 Value Report grid below:

Capterra Price comparison for Top-Rated CRM software

The cost of CRM software may vary based on the number of users, features, or other factors, and comparing pricing for multiple products can be time-consuming. Capterra’s table below highlights how different CRM tools stack up against each other in terms of starting price, free trials, and freemium versions—allowing you to compare these products side by side.

From the products mapped on the scatter plot above, only those with publicly-available pricing information on vendor websites are listed in the price comparison table below. They are arranged in decreasing order of their combined ratings—value for money plus functionality.

Teamgate CRM Reviews

Here’s what our users have to say about us:

“TG is an all around CRM that does everything very well and with an intuitive approach. And if that’s not easy enough, their onboarding process walks you through leveraging the technology to achieve the best results in minimal time. Importing large lead lists were a snap with the mapping technology and they have integrations with other partners. When we’ve had questions or identified anything working out of the ordinary, they have been lightning fast to respond and deploy fixes. Overall this is a company that can support businesses at scale, yet nimble enough to deliver exceptional customer service.”
– Patrick I – Marlin Water Solutions

“I think Teamgate is really easy to use and makes it simple to track leads and deals throughout the different stages of the pipeline. I’ve had an overall great experience with teamgate. They are always very responsible when I have any questions and there’s fast turnover when I need a feature or something added.”
– Abb L.

“ I have been very impressed with TeamGate and the support network behind it. It has been super simple to integrate. I transferred data from my old CRM to TeamGate over the course of a few days. Plus the near instant customer support, it was basically impossible to make any operational errors.”
– Simon C.

About Capterra

Capterra is the #1 destination for finding the right software and services for your organization, with 100,000+ solutions across 900 categories. We offer access to over 2 million verified reviews, in-depth product comparisons, and data-backed annual software ranking reports for over 500 types of software— saving you time, increasing productivity, and accelerating your growth. For more information, visit capterra.com.

About Teamgate

Teamgate is a user-friendly and easy to adopt CRM packed with all of the features expected of a Sales CRM. Prided on their customer support, it is no surprise that they have taken out the value-for-money CRM award again in 2024.

With an intuitive UI, essential integrations, and out of the box insights (such as performance tracking and forecasting); Teamgate’s all-in-one platform facilitates sales teams to unlock their true potential.

To experience Teamgate’s value CRM for yourself, speak with their dedicated sales team or get started yourself for FREE.

Good News! The well-known software marketplace, Capterra.com which helps businesses to find and connect with the best software worldwide has just announced that Teamgate (that’s us) has earned NUMBER 1 spot on the Top 20 Most User-Friendly CRM Software report.

And, it was no fluke.

All of the options are measured by a combination of their usability, customer services offered, and customer reviews.

Here are some of the reasons why Teamgate Sales CRM was voted most user-friendly, here’s just a small piece of our improvements:

Data import. Having your contacts in Teamgate is vital and profitable, so an easy import function is essential. Once you import your initial contact list our system will match the fields in Teamgate automatically, remembering the selections you made in your previous import session.
Custom fields and filters. In Teamgate, you can create your own fields; the ones that work best for you and you. Also, you can customize tags, and even create custom search filters. These features make it so easy to use and adapt Teamgate for your business.
Quick and easy editing. We’ve also developed a new feature which gives you the ability to edit your contact cards more efficiently. Now, you can edit contact information such as phone, email, address, or website data with just a click, there’s no need to modify the entire contact card.
Global search. You can search for Leads, Contacts, Deals, and Files from one search bar. It works even if all you have is an email address or telephone number and you’re not sure whether the person is a Lead or Contact. The choice is all yours.
SmartDialer. What could be better than the ability to call straight from your Sales CRM? This powerful integration lets you call your prospects and clients with just one click. After you end the call you can leave a note and save it to the customer file. This feature is not only easy to use, but it also keeps you organized and saves you plenty of time.

Teamgate’s CEO, Marijus Andrijauskas, shares his views about the importance of usability:

“The terms user-friendly or UX refer to the complete user-experience of design and interaction with a product. It includes the overall experience with which a user is presented as they interact with that product. After Steve Jobs introduced his first-generation iPhone to the world, the manner in how we understand UX has changed completely. Today, after 10 years, users become not only more experienced but more spoiled, in a positive manner. We believe that you can have a really great product, but only great UX design can make your product amazing.”

Katie Connolly of Capterra explains:

“Our product report team revisited and updated our Top 20 Most User-Friendly CRM report,” said Katie Connolly of Capterra, a CRM software reviews company. “Our latest update looks at the same criteria as last year when determining the ease of use of each CRM product. Teamgate almost doubled their number of user reviews on Capterra and after testing the product again for the second time, it was clear that Teamgate should be listed as the most user-friendly CRM software for the second year in a row.“

The Ranking

The Ranking Methodology Guide

Capterra tested these tasks:

Create a lead
Add a task
Add interaction/note
Set reminder to follow up
Change lead status to “qualified”
Attach a document
Generate a report

*These 7 common tasks were the criteria for usability testing.

Also, usability, customer service, and reviews were measured.

Usability:

Task completion time
Clicks to complete task
System Usability Score (SUS)*

*SUS – a questionnaire that measures perceived ease of use.

Customer service:

Implementation (configuration options offered)
Training (resources offered)
Support (services offered)

Reviews:

Ease of Use
Customer Service

***

For a full report on Capterra, click here.