--- title: "Security Measures | Teamgate CRM" meta: description: "Teamgate values security both for our platform and our customers information. Learn more about how we keep your data safe." "og:description": "Teamgate values security both for our platform and our customers information. Learn more about how we keep your data safe." "og:title": "Security Measures | Teamgate CRM" "twitter:description": "Teamgate values security both for our platform and our customers information. Learn more about how we keep your data safe." "twitter:title": "Security Measures | Teamgate CRM" --- # - **Features** - [Overview](https://www.teamgate.com/tour/) - [Tour](https://www.teamgate.com/tour/) - [CRM](https://www.teamgate.com/tour/crm-software/) - [Sales Velocity](https://www.teamgate.com/tour/sales-velocity/) - [Mobile Apps](https://www.teamgate.com/tour/mobile-apps/) - [Industries](https://www.teamgate.com/tour/industries/) - [Collect](https://www.teamgate.com/blog/smarter-leadcapture-with-your-sales-crm/) - [Lead Capturing](https://www.teamgate.com/lead-capturing/) - [SmartDialer](https://www.teamgate.com/smart-dialer/) - [Email Integration](https://www.teamgate.com/integrations/mail-clients-integration/) - [Convert](https://www.teamgate.com/lead-qualification/) - [Lead Management](https://www.teamgate.com/lead-management/) - [Lead Qualification](https://www.teamgate.com/lead-qualification/) - [Lead Prioritization](https://www.teamgate.com/solutions/lead-prioritization/) - [Time Management](https://www.teamgate.com/time-management/) - [Sales Pipeline Management](https://www.teamgate.com/solutions/sales-pipeline-management/) - [Sales Acceleration](https://www.teamgate.com/solutions/sales-acceleration/) - [Contact Management](https://www.teamgate.com/contact-management/) - [Product Catalogue](https://www.teamgate.com/solutions/product-catalog/) - [Insights](https://www.teamgate.com/solutions/analytics-and-reports/) - [Analytics & Reports](https://www.teamgate.com/solutions/analytics-and-reports/) - [Sales Dashboard](https://www.teamgate.com/solutions/dashboard/) - [Sales Activity](https://www.teamgate.com/solutions/sales-activity/) - [Pipeline Management](https://www.teamgate.com/solutions/insights-pipeline-management/) - [Sales Leaderboard](https://www.teamgate.com/solutions/sales-leaderboard/) - [KPIs & Sales Goals](https://www.teamgate.com/solutions/kpi-and-sales-goals/) - [**Blog**](https://www.teamgate.com/blog/) - **Resources** - [Help CenterEverything about to get you started and improve knowledge.](https://www.teamgate.com/support/) - [Case StudiesLearn best practices from our customers.](https://www.teamgate.com/case-studies/) - [Developer APIDocumentation, API, Examples, FAQ and more.](https://developers.teamgate.com/) - [Affiliate ProgramEarn cash commission on every referral!](https://teamgate.getrewardful.com/signup) - [**Pricing**](https://www.teamgate.com/pricing/) - [**Integrations**](https://www.teamgate.com/integrations/) - [**+1 725-254-2694**](tel:+17252542694) - [**Start Free Trial**](https://www.teamgate.com/trial/) - [**Login**](https://my.teamgate.com/index.php?r=my/guest/) - [Log in](https://my.teamgate.com/index.php?r=my/guest/) - [Sign up](https://www.teamgate.com/trial/) - [REQUEST A DEMO](https://www.teamgate.com/request-form/%20%222024-nav-demo%22) Designed for Growth: Scale your recurring revenue with the new Teamgate SaaS CRM. 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[Explore SaaS Features →](https://www.teamgate.com/saas) [Book a demo](https://www.teamgate.com/request-form/) today and save 50% off your first month, or 20% off your first year. Get a [free sales audit](https://calendly.com/tg-chase-horn/2025-sales-audit?month=2025-12) to uncover hidden revenue opportunities! # - # Teamgate applies organizational and technical security measures ![Security Lock Cloud](https://www.teamgate.com/wp-content/uploads/2017/05/security-lock-cloud.png) Teamgate applies organizational and technical security measures 1. [Confidentiality](#confidentiality "Definitions") 2. [Employees](#employees "Collection") 3. [Process control ](#process-control "Integrated services") 4. [Legislation](#legislation "Processing and usage") 5. [Information systems are used](#information-systems-are-used "Disclosure") 6. [Access/ entrance control](#access-entrance-control "Data retention") 7. [Workplace safety](#workplace-safety "Information you share") 8. [Preventing External Intrusion](#preventing-external-intrusion "Your rights") 9. [Data centers](#data-centers "Marketing, online surveys and other") 10. [Data management accessibility](#data-management-accessibility "No spam, spyware and spoofing") 11. [Data backup](#data-backup "No spam, spyware and spoofing") 12. [Password management](#password-management "Children's privacy") 13. [Customer Password Management](#customer-password-management "Security") 14. [Joining a client account](#joining-a-client-account "Third parties") 15. [Authentication and access control](#authentication-and-access-control "Data transfer") 16. [Case accounting](#case-accounting "International clients") 17. [Payment information protection](#payment-information-protection "Modifications of this privacy policy") 18. [System security assurance process](#system-security-assurance-process "Dispute resolution") 19. [User activity monitoring](#user-activity-monitoring "Contacting details") 20. [Mobile application](#mobile-application "Contacting details") 21. [Account and content recovery](#account-and-content-recovery "Contacting details") 22. [Uploaded files](#uploaded-files "Contacting details") 23. [Anti-malware protection](#anti-malware-protection "Contacting details") 24. [Secure data forwarding method](#secure-data-forwarding-method "Contacting details") 25. [Hardware](#hardware "Contacting details") 26. [Operating system](#hardware "Contacting details") 27. [Software](#software "Contacting details") 28. [IT architectural prevention](#it-architectural-prevention "Contacting details") 29. [Firewalls and intrusion detection](#firewalls-and-intrusion-detection "Contacting details") 30. [Regular updates and change management](#regular-updates-and-change-management "Contacting details") 31. [System integrity protection](#system-integrity-protection "Contacting details") [Privacy policy](https://www.teamgate.com/privacy-policy/ "CRM Security overview") [Terms of service](https://www.teamgate.com/terms-of-service) ## 1. CONFIDENTIALITY Employees are guided by a secure table policy and are familiar with signing requirements for data security. Also, all employees have signed confidential information storage contracts, which impose penalties for non-compliance. ## 2. EMPLOYEES Employees are introduced to the importance of data security, rules and responsibilities assigned to them to ensure the protection of data (including personal). Executions of special social engineering attacks help to scrutinize employees’ awareness and, at the same time, train them to identify possible threats of security breach. There is also an employee responsible for data protection in the organization, dissemination of knowledge, and the enforcement of the requirements of the General Data Protection Regulation (“GDPR”) and the ongoing monitoring. ## 3. PROCESS CONTROL A management system has been prepared and implemented to help manage data protection, prevent potentially threatening activities, minimizing the likelihood and impact of negative incidents and risks. The responsibilities, powers and commitments of employees are set out in process descriptions, procedures and instructions. The processing of personal data for specified purposes is carried out in accordance with the established procedures. ## 4. LEGISLATION Compliance with the laws and regulations of United Kingdom, as well as agreements between JSC Teamgate and customers, suppliers/ subcontractors and partners. ## 5. INFORMATION SYSTEMS ARE USED The information systems necessary for the organization’s activities (hereinafter referred to as the “IS”) are evaluating the impact of data protection on the requirements of the GDPR. Access to data stored in the IS is controlled through consumer rights. Only certified software is used, which is updated in accordance with the established procedure. ## 6. ACCESS/ ENTRANCE CONTROL Employees provide services from Teamgate’s premises, access to which is secured through the passage control system. ## 7. WORKPLACE SAFETY All computer hosts are protected against viruses and malware. Workplace computer software is updated at least once a week, and critical updates are deployed immediately. Workers’ computers work as ordinary users, i.e. they has no administrator rights. ## 8. PREVENTING EXTERNAL INTRUSION The levels of external protection are used with the help of known manufacturers for breaking intrusion prevention solutions. The network’s perimeter is protected by the next-generation firewall (NGFW), with its manufacturer’s constantly updated burst-detection analytics. The network infrastructure is duplicated, its maintenance is carried out in 24×7 mode. All security incidents are processed under a security assurance process that is constantly being improved, and systems are updated and maintained in accordance with manufacturers’ requirements. ## 9. DATA CENTERS Our hosting architecture is exclusively concentrated in AWS data centers, renowned for their stringent security, performance, and reliability standards. All customer data is securely stored in these facilities, adhering to a comprehensive array of certifications, compliances, and laws. AWS Data Centers: **AWS North Virginia (USA):** - Compliances:SOC 1, SOC 2, and SOC 3ISO 9001, - ISO 27001, ISO 27017, ISO 27018 - PCI DSS Level 1 - HIPAA - FISMA, and FedRAMP - Legal Adherence: The center complies with various US data protection and privacy laws, ensuring the utmost security and confidentiality of customer data. **AWS Stockholm (Sweden):** - Compliances:GDPR for data protection and privacy in the European Union - PCI DSS Level 1 - ISO 9001, ISO 27001, ISO 27017, ISO 27018 - Legal Adherence: This center operates in strict adherence to EU data protection laws and regulations, ensuring data integrity, security, and privacy. Security and Access Control: - Monitoring: AWS provides 24/7 security, utilizing advanced monitoring tools and systems to ensure continuous security and integrity of customer data. - Access: Strict protocols limit access to authorized personnel, and two-factor authentication is mandatory, ensuring enhanced security. - Training: All staff are well-versed in AWS and global security protocols, with ongoing training to stay updated on the latest security technologies and threats. - Data Integrity: AWS’s robust security architecture ensures data encryption and secure storage, with advanced measures in place to safeguard against data loss or breaches. Global Certifications and Standards: Our adoption of AWS data centers ensures alignment with global certifications and standards, offering our clients an enhanced level of security and trust. AWS’s global infrastructure is designed for optimal security, compliance, and service availability, ensuring that our clients’ data is managed with the highest level of integrity and protection. By concentrating our data hosting with AWS, we underscore our unwavering commitment to data security, service reliability, and performance. Each AWS data center operates with a plethora of certifications, ensuring a gold standard in data management, security, and operational excellence, globally. ## 10. DATA MANAGEMENT ACCESSIBILITY A strictly limited number of security-cleared employees have access permission to data centers along with the data stored within the databases. Each and every security event, or security trigger, are logged, monitored and analysed. ## 11. DATA BACKUP All Teamgate accounts are synchronized in real time across multiple servers. In the event of a single server malfunction traffic is automatically rerouted to another separate server, ensuring non-disruption and continuous access to files, accounts and data. Over the past several years Teamgate have consistently achieved uptime of over 99 % as a standard, which guarantees user security and unlimited access to sales, files, communication history and all vital information and data. Data backups are performed daily – once or twice a day, depending on the chosen subscribed account plan. All data backups are stored for a minimum of one week, so that even in the unlikely event of a complete data loss, restoration is possible. ## 12. PASSWORD MANAGEMENT Teamgate employee is given a unique login and password for joining the Blue Bridge Group. Employees must keep the access information provided and not disclose it to third parties. The login details are required to access the IT systems or other computer hardware, media, documents, etc. At all Teamgate users computerized workplaces (hereinafter referred to as “CWs”) have enabled and operate centralized security group policy (using Active Directory), including employee access authentication (passwords) policies. Notebook PC internal data logger is fully encrypted. When employees do not use the computer for more than 15 minutes, it automatically locks their account. ## 13. CUSTOMER PASSWORD MANAGEMENT Customers connect to their Teamgate accounts with passwords. Customers have the option to create a password in accordance with the rules, or to initiate a password generation. ## 14. JOINING A CLIENT ACCOUNT Teamgate’s responsible staff will then ask if the client agrees to join the client account, advising or solving incidents, changes (errors) before joining. ## 15. AUTHENTICATION AND ACCESS CONTROL Every Teamgate user has their own unique login details, consisting of an email address and secure password. The password is checked according to password security policy standards and protected using advanced coding algorithms. Teamgate users also have the opportunity to authenticate their access via third party services, such as: Google and LinkedIn. The Teamgate account administrator manages and controls separate user permissions, by defining and allocating specific roles. All of the information kept in the specific Teamgate account can be accessed only by users assigned to that specific account. ## 16. CASE ACCOUNTING All client applications are registered in a centralized system. Login to the system is password managed. In the system there are managing of incidents, changes (errors) and consultations. ## 17. PAYMENT INFORMATION PROTECTION Information about the credit card you enter into Teamgate is transmitted directly to a Certified Payment System Provider and is not at all protected. ## 18. SYSTEM SECURITY ASSURANCE PROCESS A complete security requirement process cycle is fully integrated into the Teamgate software development and deployment cycle, which includes: - Internal security requirements and policies are set, along with “best practice” examples which are applied during every step of the product’s lifecycle. - Rigorous security maintenance during architecture, functionality design and development stages. - To assure secure, optimal, and tidy programming code, iterative manual and automated (using static code analyzer) source code analysis is being regularly performed. - Depending on job roles and responsibilities, the IT team periodically attends security training and knowledge-building workshops. ## 19. USER ACTIVITY MONITORING Teamgate gives an opportunity to receive reports with all authentication events. In case of unauthorized login to the account, Teamgate security team member or account manager can interrupt activity by disconnecting from the account. ## 20. MOBILE APPLICATION Teamgate gives an optional access to your account data through Android and iOS applications, which inherit a complete security requirements from a web application. ## 21. ACCOUNT AND CONTENT RECOVERY Teamgate offers secure data recovery option in case of accidental data deletion. If user is deleted by mistake, it is possible to reverse deletion, if you contact our support team no later than after 7 days from an accident. ## 22. UPLOADED FILES Every file upload file to Teamgate CRM is scanned for all known malware and viruses, ensuring optimum protection at all times. ## 23. ANTI-MALWARE PROTECTION All equipment that connects to the organization’s network is protected by antivirus software that is centrally managed and automatically updated on a regular basis. All employees’ computers run a full computer scan from malicious programs once a week. Antivirus software is configured to check not only incoming but also outgoing emails. The virus database is updated before scanning and automatically scans files before opening or launching. ## 24. SECURE DATA FORWARDING METHOD In order to assure a secure connection between the client‘s web browser, or other application, and Teamgate CRM we use the highest SSL class protocols and security keys, which meet an A or A+ grading scale. Teamgate uses Transport Layer Security (TLS) TLS 1.2 with a preferred AES 256 bit algorithm in CBC mode and 2048-bit server key length with most modern browsers. When you access Teamgate via a browser, mobile device or browser extension, TLS technology secures your data using server authentication and data encryption, which is used by banking and main ecommerce websites. In order for our customers’ passwords, cookies and private information to be secure, all Teamgate users get an identical encryption guarantee, irrespective of their chosen plan. ## 25. **HARDWARE** Teamgate uses official manufacturers supported hardware (a part or all of the physical components of the information processing system). ## 26. **OPERATING SYSTEM** The operating environment is a manufacturer-maintained and legal operating system, updated and maintained by a specialized supplier. For administration, separate accounts are used. ## 27. **SOFTWARE** All software fixes critical and critical software security vulnerabilities for software installation. ## 28. **IT ARCHITECTURAL PREVENTION** Each Teamgate account data is stored in different databases. This solution ensures data security and confidentiality, even in case of a software error. ## 29. **FIREWALLS AND INTRUSION DETECTION** Each server contains firewalls which automatically close access to external servers, while opening only those access roots which are needed to access data. ## 30. **REGULAR UPDATES AND CHANGE MANAGEMENT** Regular internal security audits enable to identify outdated systems and third party services. Based on internal change management regulations, Teamgate periodically updates the operating system, software, systems, and the code library, all of which are a part of the intrinsic infrastructure. ## 31. **SYSTEM INTEGRITY PROTECTION** By means of operation-systems-based, and custom integrity check services, cohesion of all critical files and system objects is continuously ensured. A rapid response to any potential unauthorised compromisation of the system assures that our customers and users are continuously engaged with the authentic version of all application services. ## Manage your sales time smarter – Sign up for your **FREE TRIAL** today #### No credit card necessary [TRY TEAMGATE FOR FREE](https://www.teamgate.com/trial/) - [**Teamgate**](https://www.teamgate.com/) - [About Us](https://www.teamgate.com/about-us/) - [Contacts](https://www.teamgate.com/contacts/) - [Pricing](https://www.teamgate.com/pricing/) - [Terms of service](https://www.teamgate.com/terms-of-service/) - [Privacy policy](https://www.teamgate.com/privacy-policy/) - [Security measures](https://www.teamgate.com/teamgate-applies-organizational-and-technical-security-measures/) - [GDPR](https://www.teamgate.com/gdpr/) - [Site map](https://www.teamgate.com/manualsitemap/) - **Solutions** - [Sales Dashboard](https://www.teamgate.com/solutions/dashboard/) - [Lead Management](https://www.teamgate.com/lead-management/) - [Contact Management](https://www.teamgate.com/contact-management/) - [Sales Pipeline Management](https://www.teamgate.com/solutions/sales-pipeline-management/) - [Time Management](https://www.teamgate.com/time-management/) - [CRM](https://www.teamgate.com/tour/crm-software/) - [SmartDialer](https://www.teamgate.com/smart-dialer/) - [Analytics & Reports](https://www.teamgate.com/solutions/analytics-and-reports/) - [Sales Velocity](https://www.teamgate.com/tour/sales-velocity/) - **Resources** - [Whitepaper: Sales process flowchart](https://www.teamgate.com/whitepaper/sales-process-flowchart/) - [Whitepaper: Practical sales tips](https://www.teamgate.com/whitepaper/practical-sales-tips/) - [Whitepaper: Choosing A CRM](https://www.teamgate.com/whitepaper/how-to-choose-crm/) - [Whitepaper: Sales Dev Playbook](https://www.teamgate.com/Whitepaper/sales-development-playbook/) - [Support Center](https://www.teamgate.com/support/) - [Feature Request](https://docs.google.com/forms/d/e/1FAIpQLSfAmbKIQDuF-x2uURVK6byKHd4tlWmWfD9a3tEh8EURmT4uHA/viewform?usp=sf_link) - [Logo Kit](https://www.teamgate.com/logo-kit/) - [API](https://developers.teamgate.com/) - [Roles](https://www.teamgate.com/tour/roles/) - [Affiliate Program](https://teamgate.getrewardful.com/signup) - [**Contacts**](https://www.teamgate.com/contacts/) - [Call Sales](tel:+17252542694) - [Sales Inquiries](mailto:sales@teamgate.com) - [Request a demo](https://www.teamgate.com/request-form/) - [Book Support Session](https://calendly.com/eividas/30min/) - [Support Inquiries](mailto:support@teamgate.com) - [Marketing Inquiries](mailto:marketing@teamgate.com) - [General Inquiries](mailto:hello@teamgate.com) - [Invoice Inquiries](mailto:office@teamgate.com) ### Mobile applications - [CRM app for Android and iOS](https://www.teamgate.com/features/mobile-apps/%20%22CRM%20app%20for%20Android%20and%20iOS%22) ### Safe payments ### Language [![Flag of Lithuania](https://www.teamgate.com/wp-content/themes/teamgate/assets/img/flags/flag_ltu.svg)LTU](https://www.teamgate.lt/) [![Flag of the United States](https://www.teamgate.com/wp-content/themes/teamgate/assets/img/flags/flag_usa.svg)ENG](https://www.teamgate.com/) [Home](https://www.teamgate.com "Go to Home.") © 2026 Teamgate.com All rights reserved. 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