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The larger your customer base becomes, the more imperative it is to purchase a quality contact management solution, and that’s something we at Teamgate know from personal experience. While planning our product, we considered the need to entrust our relationship management to a system that can genuinely reveal trends and measure conversions. As it turns out, we successfully addressed and solved some of the biggest performance bottlenecks of many small and medium businesses. 

For a few years already, Teamgate has been the preferred relationship and contact manager of leading service providers, often described as one of the top solutions of this type.

Recently we received the great news that our product has been featured in a very positive review by CompareCamp, a popular site focused on reviews of B2B and SaaS software. In our Teamgate review readers can find a detailed and very technical look at our product and maybe get inspired to try it themselves. 

The Review

CompareCamp’s B2B experts introduce our product as a top rated sales & contact management system that helps increase deals and conversions, but first and foremost manages corporate data to identify trends and opportunities. Most of the review is devoted to the Teamgate benefits, such as the opportunity to generate clear insights, organize and filter partners and contacts, and generate smart reports based on leads’ performance and forecast pipelines. What the review team seems to be really fond of is our product’s devotion to effective collaboration, which according to them, is not found too often in the CRM software market.

 

Teamgate Dashboard Preview

Related: Again, Teamgate is a Category Leader on Top 25 CRM Apps Chart by GetApp

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Reviewers then proceed to discussing the most valuable and unique features Teamgate has to offer, referring in particular to Sales pipeline tracking, Goals & Quotas, Timetable Storage, and Individual Customer Cards. In the same review, users can familiarize with a wide range of integrations offered by Teamgate as well as read the technical and accessibility specs to confirm if our product can indeed respond to their needs.

Teamgate CRM team is excited to share some more great news with our community!

The leading Premium business app discovery platform GetApp.com announced Teamgate as #4 in Q4 2016 rankings of the best CRM applications on the market!

GetApp’s researcher Suzie Blaszkiewicz highlights that:

‘Teamgate has been a staple in the top 5 of GetApp’s Category Leader ranking for CRM since Q1 2016. Coming in at #4 this quarter with a total score of 73, Teamgate showcases its strength when it comes to security and reviews, scoring an impressive 18 points for its security protocols and a 17 for its user reviews, with an average rating of 4.82/5 stars. An additional 15 points for its media presence and 14 for its mobile apps ensures that Teamgate remains strong in GetApp’s ranking quarter after quarter.’

GetRank is GetApp’s quarterly ranking of the top 25 CRM apps based in the cloud. Each app is scored using five criteria, each worth 20 points, for a total possible score out of 100: User Reviews, Integrations, Mobile Apps availability,  Media Presence and Security.

On July 1 of 2015 GetApp was acquired by Gartner Inc.  (NYSE: IT)

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GetApp CRM Category Leaders Ranking - Top10

Related: GetApp announced Teamgate as #2 of the top 25 CRM apps and Teamgate has Earned #1 Spot on Capterra new Top 20 Most User Friendly CRM Software list

The Ranking

GetApp’s Category Leader rankings highlight the top 25 cloud-based business applications for every essential business operation, from CRM to HR and marketing. The ranking uses five unique data points to assess apps, giving software buyers a shortlist of some of the top cloud-based solutions for their growing business.

The five data points used to rank each app are:

User reviews– The score for user reviews is calculated using a Bayesian estimate, which is a weighted average that includes the number of reviews and the rating of an app, benchmarked against other apps in the category.

Integrations– based on the number of integrations with other apps listed on GetApp.

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Mobile Platforms– based on the availability of an Android and iOS app and its rating in Google Play and the App Store, respectively.

Media Presence– based on the number of followers and fans on Twitter and Facebook, respectively.

Security– based on a security survey developed by GetApp in collaboration with Microsoft, modeled on the Cloud Security Alliance self-assessment form.

With a maximum high score of 100 up for grabs, each data point is scored out of 20 and weighted equally. If two or more apps have the same score, higher security scores take precedence, followed by reviews, integrations, mobile, and media scores.

This scoring system ensures that the ranking is completely independent of any commercial relationship that GetApp has with software vendors. High user opinion, the ability to function well with other software solutions, availability on mobile, a strong online presence, and a high level of security reflect applications that are reliable and well-respected in the market.

Using this list as a point of reference, software buyers and small business owners can get a good sense of the market landscape for whichever software they are looking for.

For a full report on GetRank check out the information on GetApp, while pressing on the picture:

GetApp CRM Category Leaders Rankings 2016 Q4

It is a great feeling to share more great news with you again!

A well-known software marketplace Capterra.com which helps businesses to find the right software, announced that Teamgate earned #1 spot on their Top 20 Most User-Friendly CRM Software report!

All of the options are measured by a combination of their usability, customer services offered, and customer reviews.

On September 25 of 2015 Capterra was acquired by Gartner Inc.  (NYSE: IT)

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capterra rank1

Related: Teamgate Receives A Very Positive Review From CompareCamp

The Ranking Metodology Guide

Capterra tested these tasks:

  1. Create a lead
  2. Add a task
  3. Add interaction/note
  4. Set reminder to follow up
  5. Change lead status to “qualified”
  6. Attach a document
  7. Generate a report

* These 7 common tasks were tested for usability testing.

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Also,  usability, customer service and reviews were measured.

Usability:

  • Task completion time
  • Clicks to complete task
  • System Usability Score (SUS)*

* SUS – a questionnaire that measures perceived ease of use.

Customer service:

  • Implementation (configuration options offered)
  • Training (resources offered)
  • Support (services offered)

Reviews:

  • Ease of Use
  • Customer Service

 

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For a full report on Capterra, click here.

We are pleased to announce that Teamgate recently received some more great awards!

The leading Premium business app discovery platform GetApp.com announced Teamgate as #3 in Q3 2016 rankings of best CRM applications!

GetRank is GetApp’s quarterly ranking of the top 25 CRM apps based in the cloud. Each app is scored using five criteria, each worth 20 points, for a total possible score out of 100: User Reviews, Integrations, Mobile Apps availablility,  Media Presence and Security.

On July 1 of 2015 GetApp was acquired by Gartner Inc.  (NYSE: IT)

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GetApp_ranking_top10 CRM (2)

Get your 14 days Teamgate free trial right here.

Related: Teamgate has Earned #1 Spot on Capterra new Top 20 Most User Friendly CRM Software list

The Ranking

This ranking is for business owners and decision makers looking for a first glance at the leading cloud-based CRM software in the industry. The data serves as a point of reference highlighting the key factors that small businesses should look at when first analyzing a piece of software.

GetApp uses five data points to rank apps based on a combination of its own unique data, as well as data collected from third-party sources. Each data point was chosen based on its relevance to businesses in the process of choosing business apps, as well as its ability to provide tangible, numerical data. Each data point was scored out of 20, with a total potential score of 100.

Do you have a CRM that keeps you organised?

The most user-friendly CRM on the market. 14-day free trial.

Start Free Trial

Painless setup, no credit card required

The five data points used to rank each app are:

User reviews– The score for user reviews is calculated using a Bayesian estimate, which is a weighted average that includes the number of reviews and the rating of an app, benchmarked against other apps in the category.

Integrations– based on the number of integrations with other apps listed on GetApp.

Mobile Platforms– based on the availability of an Android and iOS app and its rating in Google Play and the App Store, respectively.

Media Presence– based on the number of followers and fans on Twitter and Facebook, respectively.

Security– based on a security survey developed by GetApp in collaboration with Microsoft, modeled on the Cloud Security Alliance self-assessment form.

In the event of a tie, each data point is weighted for importance, with security taking precedent, followed by reviews, integrations, mobile apps, and media presence, respectively.

For a full report on GetRank check out the information on GetApp, while pressing on the picture:

crm

New quarterly ranking reports of the Top 25 Products in CRM, as well as Sales Management is here. We are proud because Teamgate was named in the Top 3 & Top 5, respectively & becomes a Category Leader!

The leading Premium business app discovery platform GetApp.com announced Teamgate as the the second best of cloud CRM in Q2 2016 rankings. Unique ‘five-factor ranking’ includes an analysis of product data security, integrations, user ratings & more.

Find best comparison list of CRM applications & tools below:

Top CRM Software 2016 | GetApp

Each app’s GetRank score is completely independent of commercial interests and existing relationships that GetApp has with app vendors.

Along with GetRank, GetApp’s quarterly ranking of business apps within their category, reports aims to make the initial task of finding a cloud-based business software application easier. It identifies trends in the CRM, Customer Service & Support, and Call Center industries, the three focus categories of this quarter’s ranking under the broader umbrella of Customer Success software.

On July 1 of 2015 GetApp was acquired by Gartner Inc.  (NYSE: IT)

Related: GetApp Announces Teamgate as #3 of the Top 25 CRM Apps and Teamgate became a Google Campus Exchange Program Finalist

THE RANKING

GetApp uses five data points to rank apps based on a combination of its own unique data, as well as data collected from third-party sources. Each data point was chosen based on its relevance to businesses in the process of choosing business apps, as well as its ability to provide tangible, numerical data. Each data point was scored out of 20, with a total potential score of 100.

Do you have a CRM that keeps you organised?

The most user-friendly CRM on the market. 14-day free trial.

Start Free Trial

Painless setup, no credit card required

The five data points used to rank each app are:

  1. User reviews– based on the number and quality of reviews on GetApp.
  2. Integrations– based on the number of integrations with other apps listed on GetApp.
  3. Mobile Platforms– based on the availability of an Android and iOS app and its rating in Google Play and the App Store, respectively.
  4. Media Presence– based on the number of followers and fans on Twitter and Facebook, respectively.
  5. Security– based on a security survey developed by GetApp in collaboration with Microsoft, modeled on the Cloud Security Alliance self-assessment form.

For a full report on GetRank check out the information on GetApp.

Knowing the best day of the week to reach your customers can be tricky to figure out. Here’s what we found out about user sign-ups in 2015. Hopefully you can use this data to help engage your online market, and increase team sales, no matter where in the world you are.

The general data shows that monday has much higher sign-up rates than any other day of the week. Thursday has the next best engagement rate, but with nearly half as many users. According to our data, you may want to focus your sales efforts to the beginning and middle of the week to see the most conversions. Try it out and let us know if you notice big changes.

See Data from Teamgate CRM Users in 70 Countries Around the World

 

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P.S. Still not using Teamgate? Start with FREE account now.