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What Is CRM?

First up you’ll need to know what is the CRM meaning and exactly how it will benefit your sales team? Let’s start at the very beginning; What is a CRM system? CRM stands for  Customer Relationship Management and is the software behind the system designed to help you manage every step of your business sales pipeline, more effectively and more productively. 

How A Sales CRM Can Help Boost Your Business

Ok, but what exactly is the CRM software behind the CRM system? A sales CRM is designed to help a sales team serve their customers more effectively. By switching from spreadsheets to a sales CRM it will allow you to control your customer management, communication and sales pipeline, far more efficiently. A sales CRM will drastically empower your company’s business growth.

New Means of Managing Customer Relationships – CRM Explained

The CRM Definition: Powerful sales CRM systems combine a number of tools and plug-ins which are used to efficiently manage customer relationships. By employing a sales CRM you can dispense with outdated and inefficient tools; such as spreadsheets, email, and notepads. Using the Teamgate sales CRM you can:

  • Enhance your inbound strategy by using lead capturing webforms.
  • Grab leads from social channels, email, or even turn missed calls into leads.
  • Manage your leads by scoring, qualifying and requalifying them.
  • Find leads, contacts, and deals in a matter of seconds by using the search and filtering sections.
  • Manage your sales in multiple pipelines for different processes and reporting options.
  • Analyse your gathered business data to accelerate and improve your sales.
  • Automate processes by integrating the sales CRM with any other system CRM you may use.

From Sales CRM Newbie to Enthusiast

So, now you know the sales CRM definition and the CRM management system meaning. Used in conjunction with your own valuable skill sets and experience an online CRM system can remarkably strengthen the growth of your business. We’ve created a number of easy to use and invaluable resources which will see you quickly move from newbie to a Sales CRM systems specialist in no time at all.

Convinced yet?

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Hi, I'm Andrew, CEO here at Teamgate. Myself and my team pride ourselves in ensuring that our customers are powered to unlock their true sales potential. Speak with our team today so that we can learn more about your business and sales goals, and how Teamgate can be effectively utilized to help you grow faster.