Intercom integration with CRM
Intercom is a customer communication platform with a suite of integrated products for every team — including sales, marketing, product, and support.
Intercom’s products enable targeted communication with customers on your website, inside your web and mobile apps, and by email.
Intercom integration with CRM provides your marketing and sales teams with a straightforward contacts synchronisation solution.
Teamgate offers one of a kind Intercom CRM integration that is not available for any other CRM users
- Integration works both ways, meaning that for every person reaching out to your business via live chat, a lead card will be immediately created in your CRM taking information from Intercom app.
- Separate Intercom integration block attached to each of your client’s contact cards in your CRM account.
- Having intercom allows a possibility to juggle multiple communication channels at once and be able to provide your customers with a top-notch client service.
Create leads and deals directly from Intercom account
Teamgate provides unique Intercom CRM integration as users are able to create new leads, deals, or contacts with 1 click from Intercom’s Inbox and have them instantly available in their Teamgate account. Seamlessly switch between two applications when needed. Save valuable time by removing manual work, let apps do the automatic “talking” and use your time to strenghen your client relations.
Engage with your clients in the way that is most convenient for them
This feature is exceptionally important for the vast majority of Teamgate users as they are actively exploiting Intercom’s live chat. All Intercom communication history is visible and accessible on Teamgate’s Intercom CRM integration block. This makes the process so much easier than having to copy and paste each conversation one by one – as in most of the other CRM tools.
Intercom CRM integration is complemented by other apps
Another bonus is that all communication can be found in the one place. When we speak about customer success, you as a company representative need to be constantly vigilant, and aware of all aspects and situations concerning your customers. With Teamgate you can now do all of this in one place:
- Customer details, communication by emails, opportunities and closed deals.
- Zendesk – tickets and requests.
- Quickbooks and Xero – invoices.
- Intercom – chat and communication.
Increase your productivity and focus on selling.
We will take care of the rest.
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Let’s have a chat
Hi, I am Mindaugas, Director of Sales here at Teamgate. I am responsible for ensuring that you drive maximum value from our tool. I would like to learn more about your main goals for using the CRM solution and to tell you how other companies are using our CRM and increasing their sales performance. Please fill in the form and I will get back to you ASAP.