Twilio integration with CRM
Using Twilio integration with CRM – Teamgate created SmartDialer – a phone system which allows you to call directly from within Teamgate.
This integration allows you to interact with Leads and Contacts without leaving the Teamgate Sales CRM, making it faster and more convenient for you. Also, you can easily log and record such calls in order to improve both the standard of calls and to better analyse the results.
It is a direct integration which can be activated in your Teamgate account in just a few clicks
How It Can Help You:
- Calling in a More Convenient Way – You can both make and answer your calls directly from within the Teamgate Sales CRM as a great alternative to a mobile phone. Remove the need to physically dial the numbers of your contacts as they are already stored within the Teamgate Sales CRM. You can also see missed calls listed in Teamgate, call your customers back and add relevant information to their contact cards.
- Automatic Call Logging and Analysis – All calls made with SmartDialer are logged automatically. Twilio CRM integration provides a great way to have a detailed overview of all communication history. Moreover, you can analyse the collected data and identify how many calls were made, measure your sales team’s efforts in reaching their goals, and determine how the number and effectiveness of the calls influence your sales results.
- Store Call Data, and Improve Calling Techniques – All calls can be recorded so you have all the call data at your disposal. Sometimes audio recordings of calls can be more informative than comments, we can provide you with this data. Also, calling records can become a useful tool to improve calling techniques, allowing you to use the best call examples to train your sales team.
Discover other integrations with Teamgate
Let’s have a chat
Hi, I am Mindaugas, Director of Sales here at Teamgate. I am responsible for ensuring that you drive maximum value from our tool. I would like to learn more about your main goals for using the CRM solution and to tell you how other companies are using our CRM and increasing their sales performance. Please fill in the form and I will get back to you ASAP.