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Fast Wrong Estimates Cost More Deals Than Slow Right Ones

Every sales team I have worked with keeps some version of the same number on the wall. Five minutes. Sixty seconds. Respond before the competitor does. It is a good rule, and the data behind it is not soft...

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3 Tips on How to Respond to Negative Reviews Online

As the owner of a small business, you’ve put your blood, sweat, and tears into your beloved company. You’ve probably even prioritized it over other aspects in your life. It’s tough love, but it’s worth doing. So when you receive a negative review...