Mindset Blog Category | Teamgate CRM

Remote work is by no means a new concept in the business realm, but it has been experiencing a major boost lately due to the coronavirus frenzy. Governments all over the globe are trying to restrict movement and companies need to adapt by letting their employees work from home at least for a while.

The question is not whether you should rely on remote work or not. After all, human civilization is facing a brand new challenge and it is clear that everyone must contribute to the bigger cause these days. But the real issue every employee is coping with is how to keep the same level of efficiency while switching from on-site to the remote.

It’s a serious question that requires a comprehensive answer, so keep reading to learn how to maximize professional productivity without going to the office.

Practical tips to stay engaged while working from home

Remote work has become a big trend because it gives employees a lot of practical benefits. According to the report, 86% of people feel that working remotely reduces stress. Another study reveals that 85% of businesses have increased productivity through remote work because of greater flexibility. According to the statistics Finances Online gathered for their 2020 report on remote work and Telecommuting, it might have some great perks, that greatly outperform working offsite.

What seems to be their secret? It’s impossible to give only one answer to this question, so let’s check out nine ways to remain productive as a remote worker.

Keep in touch with your team

You might be working remotely, but you are not supposed to stay an isolated individual. On the contrary, keeping in touch with your team is critical to the success of the entire organization.

Luckily enough, there are tons of communication tools and platforms you can use to exchange information about daily tasks. From messenger services and Skype to agile project management platforms such as Asana or CRMs such as Teamgate, there are many ways to communicate with colleagues and keep track of all changes in real-time.

Stick to the same schedule of work

The fact that you are home doesn’t give you the right to change daily habits and interfere with the regular rhythm of work. Therefore, you need to stick to the same schedule of work and behave as if you were in the office the whole day.

If you used to go to work every day at 9 AM, you should do the same back home. This is the only way to keep the same mindset and stay productive long-term.

Set your goals and deliverables

You can hardly achieve the desired level of efficiency if you don’t plan well in advance. What is it that you have to do here? Do you know your targets and deliverables? Can you name the key performance indicators (KPIs)?

All these questions are extremely important, so you better make sure to set goals clearly and concisely. A general rule is to plan daily, weekly, and monthly activities while prioritizing tasks from more to less important.

Create a home-based office

The third tip on our list may be challenging if you live in a small apartment, but it’s still important to try. Remote workers often sit all day at work, which can lead to discomfort or even health problems over time. Setting up a small home office, even if it’s just a corner of your living room, can make a big difference in creating a comfortable and productive space. For secure streaming during breaks, consider using a VPN for Firestick.

Eliminate distractions

Speaking of focus and concentration, another important suggestion is to eliminate distractions that might keep your mind off work. First of all, you must set boundaries and order family members not to enter your home office.

Jake Gardner, a blogger who specializes in writing services reviews, says the second advice is to cut out the noise and get rid of the electronic devices that don’t serve professional purposes: “Of course, it is also necessary to avoid browsing the Internet, playing games, and scrolling down social media newsfeeds.”

Dress like you’re going to the office

Tip number six is not mandatory, but it helps a lot of remote workers to stay focused and complete professional tasks as planned. Dressing as if you are going to the traditional office creates a notion of seriousness and professionalism, which often helps remote employees to prepare for work and start coping with professional responsibilities more diligently.

Exercise

It’s easy to get lazy when there’s no need to get up early and leave your place. In such circumstances, you should start exercising in order to stay fit and energized both on and off work. The simplest activity is jogging as it takes little gear and can be done almost anywhere. All it takes is to go out and run three to four times a week – it should be more than enough to keep you strong, healthy, and mentally fresh.

Don’t forget to take breaks

When your home is your office, clients and colleagues might think they can call you or send you messages 24/7. This is far from being true, so make sure to set professional boundaries as well and take breaks when needed.

You should get up and stretch your legs every hour. Of course, leave the afternoons for your friends and family, and don’t forget to take a vacation if you feel overwhelmed and exhausted.

Track professional progress

The last tip on our list is to keep track of your goals and measure the results of remote work. This process is much easier is you’ve already defined KPIs and determined the most important business deliverables.

In this case, you only need to compare the plans with the results achieved to figure out personal productivity. After that, it won’t be too difficult to identify the strengths of your work and pinpoint weaknesses that need to be eliminated.

Up to You!

Remote work is not only an option, but rather a genuine necessity these days. If you don’t want to jeopardize your health, you better make sure to work from the comfort of the home. In this post, we explained to you the benefits of remote work and discussed how to keep the same level of professional efficiency without on-site operations. The tips we mentioned are highly practical, so now it’s up to you to take the extra step and ensure the highest level of remote work quality.

As the owner of a small business, you’ve put your blood, sweat, and tears into your beloved company. You’ve probably even prioritized it over other aspects in your life. It’s tough love, but it’s worth doing.

So when you receive a negative review online, it feels like the world has crashed down around you. It can be difficult not to take the harsh criticism personally. After all, your small business is a reflection of who you are, and the words of an irate customer can be frustrating. What could you have possibly done wrong? Is it going to affect your bottom line? How can you possibly maintain a good reputation after this crisis?

It can be mentally and emotionally exhausting (not to mention time-consuming) to deal with a negative customer review, but it’s a part of your job. Choosing to ignore the issue might some like the easy way out, but this can seriously hurt your business reputation in the long run. Especially when 97% of customers rely on online reviews when making a buying decision.

So what’s a small business owner to do?

Well, we’ve got you covered. By following these 3 simple and practical tips, you’re well on your way to securing the reputation you’ve worked hard to build for your business.

Source: Pixabay.com

Tip #1: Avoid getting personal.

When you’ve received a negative review about your business, it can be tempting to be on the defensive to the point it can get personal. But as advised by Google Business, it’s never a good idea to lash out. As a business owner, it’s important to remain professional and polite when responding to reviews.

It’s not always easy to win an argument when you’re dealing with an unhappy customer, so remember to make your replies useful, relevant, and courteous. Most importantly, think before responding to a negative review. If a customer believes you’re being rude, condescending or unprofessional, chances are they’d get angrier and make the situation even worse.

Tip #2: Deal with the matter offline.

Unfortunately, it’s rare to be able to completely resolve a customer’s negative experience, if you only resort to empathetic online response. Oftentimes, trying to address the issue in a single reply can do more harm than good for your small business.

According to David Anderson, an author at IHateWritingEssays.com review blog, a better way to deal with the problem is by moving the conversation offline. Provide your contact details, as well as the name of your customer representative, if possible. This way, you’re demonstrating receptiveness to customer feedback.

Doing so shifts the power dynamic by turning your company into a more personal one-on-one encounter. Additionally, it shows that your company takes customer service seriously. Customers will surely appreciate the fact you’re trying to make things right and working towards earning back their trust.

Tip #3: Offer a public apology.

The point of starting an offline communication is to create an opportunity where the unhappy customer may voluntarily edit or remove their negative feedback from your business website or in platforms like Facebook, TrustPilot, SoftwareAdvice, or Yelp. If the issue is resolved through offline communication, then you can skip this step.

If, however, the reviewer decides not to remove the negative review or you’re not able to contact them offline, then it’s time to respond publicly. This is a crucial moment for you and your business, and it’s the perfect opportunity to share your side of the story.

Remember that other people who will see the negative customer review, will also see your response below it so be mindful as you craft your message. There are some things you need to keep in mind when writing your response:

Be honest. Transparency is key. If you or your team messed up, own up to your mistakes.
Be sincere. A simple “I’m sorry” or “I apologize” can go a long way when trying to make amends.
Customize your replies. Avoid using canned responses. Take a few minutes to craft a proper response to each review or comment.

Get your customers to write an online review!

If your customers are happy and satisfied with your product or service, encourage them to leave a review on your website or social media accounts. However, be careful not to appear too pushy by asking them to leave only positive feedback.

Some online review management best practices include:

Having a full understanding of how review websites work
Registering with platforms like Daylite to keep track of mentions
Registering your business in third-party review sites that are relevant to your chosen niche or industry, so you can be notified when a customer posts a review
Informing customers and prospects that you’re listed on review sites
Providing details on how your customers can leave feedback
Sharing reviews with your team

It goes without saying that negative reviews online have a huge impact on your small business’s reputation. More and more businesses are turning to review sites and social media to be more aware of what customers are saying about them.

But just like face-to-face customer complaints, bad online reviews don’t necessarily have to result in lost business or a stained reputation. With the right strategies, you can turn them into the perfect opportunity to attract more customers.

A common dilemma for many online brands is figuring out whether it is better to have one umbrella website for all their content, or separate their product over different sites.

Note that both approaches have their perks and pitfalls, so it all depends on how effective your marketing strategy and what exactly you want to achieve. Focusing on multiple sites, here is a list of advantages and disadvantages to help you decide if it’s the best strategy to maximize the reach of your content.

More significant Real Estate on SERPs

Covering more real estate on Google can be of excellent service to your brand, especially in niches that lack too much competition. For audiences seeking unique content, having multiple sites helps them find your content more accessible. It also allows you to have a more imposing presence on SERPs.

Placing separate websites in different domains for the same keywords means you will probably get two listings instead of one, which is an excellent thing if you are offering a different service for each. Having one umbrella site won’t get you this kind of quality real estate.

Source: multiple websites

Avoids Duplicate Content Issues

Brands that offer similar products will benefit from multiple listings because they can prevent bad rankings based on duplicate content. This only works, however, by having these products spread across different sites on different domains.

Multiple sites are a common feature for retailers, as it allows them to post the same products, with the same description, without having to deal with issues of duplicate content. Note that this perk isn’t for everyone. Although it does help at times, always prioritize the quality of your content over all else.

Specifying Search Intent

You should consider multiple websites if you offer several different products. For example, a real estate company might have separate sites for luxury homes, tiny homes for sale in Idaho, and commercial properties. Putting everything under one umbrella site will limit your reach if your portfolio is vast. Also, if you have separate companies that deal with different products or services, you can improve your reach by strategically placing each company under a different domain.

Note that you are not branching out each service for each company. You’re merely separating the companies and giving the relevant product listings under them as a way to ensure specificity of service delivery.

This reduces the user requires to sift through all your content looking for relevant products, and it prevents your site from being too congested with too many listings.

Drawbacks

Although having multiple sites can be an excellent idea for your brands, it is only as effective as your overall SEO strategy. That said, there are various pitfalls that you should be aware of before you consider it for your business.

Reduces Link Efficiency

Link authority, as well as the strength of your backlinking profile, is a crucial contributor to your rankings. For this reason, it is better to have a high profile umbrella site for your target keywords, as opposed to multiple locations that are detrimental to your overall success.

The biggest drawback of splitting up your link authority reduces how effectively it works to help your rankings.

It’s A Complicated/Time-Consuming Process.

Effective site optimization requires a lot of time and resource investment. Having multiple sites means you have to do the same type of optimization for every website you put up. The marketing on all platforms can be quite exhausting, and you will need a ton of resources to keep each site operating to the max.

Multiple sites also leave you vulnerable to lower-ranking because Google rankings are now more inclined towards content quality, not quantity. This means that branding effects are far more active on umbrella sites as opposed to having several sites.

Bottom Line

As mentioned earlier, establishing multiple websites should serve the purpose of promoting your brand. So before you take it on, ensure you evaluate the potential for growth. Don’t do it if it hurts your link profile, and don’t put the same content on different sites.

The user has to gain something from your link profile. Having the same content on every site adds no value to your brand, and it may hurt your rankings. Lastly, it all boils down to principles and best practices, so ensure you link your sites together to ensure you have the proper link authority.

Roll up! Roll up! Roll up! Nothing for sale!

If you’re involved in sales you might have wondered about this for some time.

Every Christmas and holiday season you come across the big name high-street department stores, with half a mile of street frontage, all advertising what appears to be NOTHING in their windows. At least nothing saleable that is.

OK, I agree (after all, I used to work in the business for a long time) the window displays themselves are spectacular, dazzling, traffic-stopping affairs; looking more like a big bucks Broadway production, or the set from a 1940’s Ziegfield Follies movie than a means of selling products. Money seems to be no object with these lavish creations.

So what’s going on?

Where’s the value behind these extravaganzas which often take more than a year or two to design, plan, and execute?

A brief history of sales showmanship

Believe it or not lavish window displays began in the mid-eighteen hundreds, with the introduction of, wait for it… plate glass. I kid you not.

Suddenly, retail architects had the means to do something they couldn’t do before: to create window spaces that ran the entire length of a city block, places where the owners could visually attract the attention of the passerby in any way they fancied.

And that’s just what they did.

All of a sudden a new band of creative professionals – charged with maintaining the look of these commercial window spaces – appeared on the scene. At the time, they were known simply as window trimmers.

These window trimmers ensured that the products on display were arranged and shown in their most appealing and stylish manner. Many of the trimmers – coming from backgrounds in the arts, theatre, and fashion design – employed ever more creative techniques to appeal to the whims of the consumer.

Specialist signwriters were tasked with extolling the benefits of the product in ever more fanciful ways.

Lighting designers ensured the products always looked their best on the skyscraper darkened streets of the world’s major cities.

Carpenters, painters and other craftspeople created specialist ‘sets’ to complement the season or product type.

Some of the most famous artists of the day stylised props and backdrops with which to give life to the imagination of the window trimmers.

Slowly but surely the profession evolved from being purely commercial to what it is today – a multi-layered crossover between psychology, science, salesmanship, retail management, and the arts.

Visual merchandising was born.

And then things changed

In 1874 R.H. Macey & Co. become one of the first recorded retail outlets to feature a designated holiday window display. The display was short on product, but high on imagination, playing out scenes from the hugely popular Harriet Beecher Stowe book, Uncle Tom’s Cabin across the entire shopfront and throughout the store’s interior.

The crowds it drew were enormous and so was born the fiercely competitive battle for supremacy of the Holiday Season Window Display.

Things got ridiculous – and ever more fanciful – as Macy’s battled Marshall Fields, Lord and Taylor battled Neiman Marcus, and across the Atlantic, Selfridges battled Harrods.

All was fair game, right up to the point in 1958 when Woodward & Lothrop – the progressive Washington DC department store – arguably stole the crown with a seasonal window display featuring LIVE PENGUINS, borrowed from the National Zoo.

The gloves were off and the results can still be seen each holiday season in every major city around the world.

The black and white behind penguins and sales

But what have live penguins, winter wonderlands, scenes from a space-age fantasy, or display spaces adorned with nothing more than pure imagination and artistic playfulness got to do with the billions of dollars derived from sales each year?

The answer is simple. LOTS!

Whether you employ sales CRM software, website landing pages, email marketing and cold calling, or trade shows and social media, every business wants to get their brand name out there, recognized, and respected. And, they want to sell.

The truth is that glamorous high street retail outlets don’t really hope to sell diamond encrusted unicorns (as much as they’d like to), life-sized reindeer-drawn sleighs, or even live penguins. What they hope to sell is brand loyalty that spans the generations.

And that’s what you should be doing too.

Great customer service is your window display

Think of your customer success management strategy as your high street window display.

Your customer success team is doing the job of even the most creative holiday window display artists, week in and week out throughout the year.

Instead of ribbons and bows, fairytale scenery populated by elves and woodland nymphs, or whims of fantastic imagination, your customer success people are out there every day creating the brand loyalty that you need to succeed.

Traditional window displays might attract prospective customers into your store, but that’s only the start of the journey.

It’s the one-on-one conversations that they have with your sales and customer success team that get the job done and the cash registers ringing. That’s where customer success management is paramount.

Without the properly trained and suitably tooled human touch, no matter how many visitors you attract to your doors, the product is unlikely to sell itself.

In the busy high streets of B2B selling, sales and customer success teams armed with modern CRM software, are already aware of your customers’ journey, right up to the point of walking through the door of your sales process.

Thanks to customer success SaaS systems they already know the customer’s background, their pain points, their persona, exactly what it is that’s attracted them to your premises and not your neighbors’, along with a whole lot more.

That’s way more information than a sales assistant in a high street store is armed with, and the pivotal advantage that gives your people the edge.

Creating a sales wonderland all year round

Modern sales technology like website landing pages, CRM software bristling with tools, features, apps and AI integrations, all go a long way towards attracting the attention of the customer. These are the ‘plate glass’ windows that allow the public to see your product.

But, never forget, it’s the great people you surround yourself with that give your brand the voice that will ultimately attract prospective customers through your doors.

Your sales and customer success team are the real window displays of your company. The ones who create and nurture the brand loyalty that will see you and product through the years ahead.

Season’s greetings and happy holidays to you and yours from all of us here at Teamgate.

Sales CRM can really help in writing branded content as you are able to store all the personal information of your customers. However, it can also help you reduce costs or save money for your organization. Here are eight ways how you can do this.

1. Work on a Single System

Customer relationship management program of any kind enables you to work on a single system keeping all of your tasks in one place. Various CRM programs can help manage anything from sales to marketing to customer service. However, there’s special importance that the sales CRM bears.

Such a program can help you increase sales and reduce costs simply by being more efficient with all of the tasks you complete. It saves your time and allows you to access everything in one place meaning that you see the big picture while having access to smaller bits right there and then.

2. Remove Duplicate Customer Records

Another great benefit of sales CRMs is that they can help you remove duplicate customer records and save you money this way. Duplicate records are usually the cause of performance problems and even fraud, so once you get those out of the way you will be saving yourself a headache at least.

Sales CRM can help you boost sales by having all of the information in one place and eliminating the probability of you spending money on someone who has been already marketed to before. Lead and customer records must always be kept in check for this to work well.

3. Improve Tracking Mechanisms

This is probably a no-brainer but it is still worth mentioning. Customer relationship management programs can help you improve your tracking mechanisms and, consequently, increase sales and save your money. It’s simple yet extremely effective in many ways.

Sales CRMs help you to track everything from lead status to conversion ratios to FTRs to customer satisfaction. The good news is that your teams from all departments can all work with the program, so your marketing team, sales team, and service team can all coordinate their actions.

4. Streamline the Sales Process

Streamlining your sales process with the help of your CRM is directly related to the first point in this article. A streamlined sales process improves different aspects of your organization including the fact that it can boost sales. You can free the sales rep up and continue pursuing new customers.

As mentioned above, your team can keep track of virtually all the metrics that could be important for you as a part of the personal information about your clients. Everything can be accessed at once on one dashboard meaning that you spend less time, effort, and money on keeping everything in check.

5. Plan Activities Ahead

While tracking the past data is nice, planning ahead is even better. You can significantly increase sales and reduce costs this way, so it’s very important to acknowledge the usefulness of sales CRM in this way. It is impossible to do everything all at once, so having a comprehensive plan is simply essential to any job.

You can plan as much as a day, a week, a month, or even a year of your future activity with the help of a sales CRM program. Don’t forget to sort your priorities through and pay more attention to the tasks that are urgent or require more time to be completed.

6. Reduce New Customer Acquisition Costs

This is probably one of the best news out of the whole article. Sales CRM can help you reduce new customer acquisition costs dramatically as well as help you boost sales among first-time customers. You always have to remember that new customers are just as important as repeat clients, so they mustn’t be overlooked.

You can close sales much faster and reduce the amount of rework. This is all possible thanks to the smart processes and real-time decision support that CRM programs provide teams with. The result is that your customers are happier and more satisfied with the interaction they had with your organization which leads to word-of-mouth advocacy.

7. Scale Your CRM

Customer relationship management programs are scalable and can grow and develop along with your business. This means that they can directly influence the development of your own organization as well as your business can influence them.

It is crucial to remember that the underlying architecture uses adaptable codes that can be customized for certain business scenarios. And that can be achieved without any additional code writing. You won’t have to spend additional money on increasing your potential. Instead, you might even be able to save up some money and direct it on a more important matter in your organization reducing your budget entirely.

8. Create a Self-Service Portal

Last but not least, your sales CRM can help you create a self-service portal allowing you to boost sales and save the money you need to use elsewhere. Basically, a self-service portal or an SSP is a strategic way that allows you to have a quick turnaround for creating and resolving cases. At the same time, it doesn’t even add any pressure on your contact centers.

Your customers will be able to use various communication touchpoints across the different channels you work with. This will, in turn, reduce person-to-person time, overall customer service costs, and administrative costs. For instance, your clients will be able to apply for financial schemes and be approved almost immediately.

You can also include quick surveys in your self-service portal. These surveys will help you collect feedback regularly and identify areas that must be improved or developed. The sales CRM program can then be used to instantly assign the tasks to the members of your team without losing any extra time. It’s easy, yet many organizations and businesses seem to forget about it.

Final Thoughts

In conclusion, saving money for your organization by using sales CRM is very possible. Use these eight simple ways to help you reduce costs with the help of your customer relationship management program.

How can intelligent CRM software help sales bosses compete like top FIFA World Cup managers? Read on, it’s easier than you might have thought.

Welcome to ‘The Beautiful Game’

Remember that Maradona goal? No, not the ‘Hand of God’, the other one.

1986, Estadio Azteca, Mexico City, FIFA World Cup quarter-final – Diego Armando Maradona Franco, the diminutive Argentinian wizard, picking up the ball in his own half, athletically twisting and turning, with the footwork of a ballet dancer, to beat what seemed like the entire English team, before coolly slotting the ball past a floundering Peter Shilton? Sheer individual brilliance, from the one they call El Pibe de Oro – the Golden Boy.

Yes, we remember the individuals, like; Pele, Jairzhino, Cruyff, Beckenbauer, Stoichkov, Tardelli, Suker, Ronaldo (feel free to add your own suggestion here), and we remember the great teams; Brazil, Italy, France, Germany, Argentina, Uruguay, Portugal, and Holland (again, it’s up to you).

But there are a combination of elements – like; fate, injury, refereeing decisions, and the woodwork – which go towards making these memories live forever in our minds.

Not least of these elements, are the managers.

There really is no ‘I’ in team

Unfortunately, I’m not going to make it to World Cup 2018, but, as a young boy I had a coach who probably already knew that. Somehow, that didn’t matter to him. It wasn’t the football that interested him. It was about getting the best from groups of boys who had nothing else to do.

He started a football club where nobody’s kit matched, where we changed in a cold leaking shed, where the balls were old, perpetually wet, and whose laces could remove and eye with an ill-timed header.

He would shout his own personal brand of encouragement from the sideline; “Kick the ball. Score a goal. Pass the ball. Don’t forget, you’re a team”. That was about it. Hardly the stuff of managerial legends like Vicente Del Bosque, or Marcello Lippi.

But it worked. And it worked because that manager really wanted the best from every boy in his charge. He wanted them to know how a team functioned, regardless of ability, he insisted that everyone was part of that team. That was his only strategy.

There’s more to management than managing

Whether it’s playing for your country at World Cup 2018, or part of a modern sales team, the structure is similar. A group of individuals aiming for a common goal, but each with their own unique skills.

At the team’s pinnacle is the manager. Again, whether football or sales, the manager is there to set the game plan, to organise and instil a structure, create the necessary motivation, and to encourage the ones lacking in confidence. The manager is also there to set the goalposts and to flatten the pitch for the whole team.

Some football management functions:

Team selection – Choosing the right players for the right position
Strategy planning – Deciding the game plan for individuals, and the entire team
Player motivation – Ensuring that each player is ready for the game ahead
Delegation – Issuing duties to various supporting roles and sharing of responsibilities
Talent search – Always on constant look-out for new, and emerging talent
PR and media – Being the public face of the team image
Marketing the team – Remaining in close contact with those responsible for marketing the team’s public image
Money management – Ensuring that targets are met and finances are available for future investment
Analysis – Even lost games can offer some form of insight for improvement

Just like football, sales managers share many of the same functions.

Sales managers choose the best team members. They ensure that these members play in the right position – that is, to be certain that the right talents are assigned to right duties, products, or geographic locations.
Some sales members may be lacking in confidence, it’s the duty of a great sales manager to get the best from their team. This may mean boosting the confidence of team members whose confidence may be flagging for one reason or another – not hitting targets, feeling frustrated at lack of opportunity, goals being set too high.
The sales manager is also responsible for delegation of tasks within the team. These tasks could be ensuring closer collaboration between sales and marketing, or sales and customer care teams.
Great sales teams – especially growing teams – are always on the look-out for new talent. It is the job of the sales manager to have these new talents brought to his or her attention.
In both good times and bad times, the sales manager will be the figurehead of the sales department. Delivering sales reports to board members, investors, and other executives. Keeping the right people informed about results, performance, and perceived complications.
Slightly different than football managers, sales managers need to constantly coordinate with their marketing team to ensure a constant supply of new leads and opportunities.
Money and financial issues are at the core of a sales manager’s role. Creating the resources for the success and expansion of the company, the sales manager’s role is allied to that of a football manager who identifies, and secures the talent needed to grow the team brand.
When sales are lost a good sales manager can see how, and why. They can learn from the process and correct these mistakes for the future.

Getting your tactics right – with CRM

Unlike top managers in ‘The Beautiful Game’, sales manager aren’t usually surrounded by a cohort of administrative supporters, waiting in the wings, at their beck and call.

That’s where a smartly designed, powerful, and analytical sales CRM comes to the fore.

With the ability to manage sales teams; coordinate their movements, set targets and goals, recognise where problems may exist, and suitably remedy those problems, analyse all aspects of the team’s performance, an intelligent sales CRM is pivotal in the quest for success.

A quality CRM allows the sales manager to nurture the best from star performers, while also helping those coming through the ranks to achieve their full potential. Instant access to all available information is central to achieving this full potential.

A CRM won’t solve all of your problems, but choosing the right one for your company’s needs will certainly enhance the qualities which you’ve been given, and allow you to set your sights on the trophy.

Use your resources wisely

At first glance football and sales may seem worlds apart.

But that’s not the case. Like a football manager’s quest for the ultimate prize, a sales manager is faced with many of the same challenges, which is, to get the best from their team players across all aspects of the game, both on, and off the field.

You’ll probably never have the backroom team enjoyed by Germany’s Joachim Low. You may not have the giant-killing ability of Iceland’s Heimir Hallgrimson. Or you may not be entrusted with the quality of players, like that of Didier Deschamps.

And, you may never get to manage at a FIFA World Cup, but, with a quality CRM like Teamgate on your side, and by using your resources wisely, you can prove your ability to compete with the best, on any sales playing field.

So, with that in mind, it’s time for the referee’s whistle, and to let the games begin.

Do you have a CRM that keeps you organised?

The most user-friendly CRM on the market. 14-day free trial.

Start Free Trial

Painless setup, no credit card required