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How to Measure Sales Productivity with KPIs

Track the right mix of leading and lagging KPIs—activity, conversion, efficiency, and revenue—and use dashboards and automation to improve forecasting and productivity.

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Person typing on a laptop with the words 'customer relationship management.'

It seems like every day, there’s some new something — some new tool or solution that’s supposed to make business leaders’ jobs easier, more productive, more fill-in-the-blank. And along the way, some tools have actually proven their worth, while...